xx00 Privacy Policy
We explain clearly and transparently how we collect and store your personal information.
The xx00 platform is an online gaming and betting service for users in Myanmar. We treat the protection of your personal information as a serious responsibility and will operate in accordance with the principles set out in this Privacy Policy.
This policy applies to any user who accesses xx00's services. By continuing to use our service, you are considered to have read, understood, and agreed to the contents of this policy.
Types of Data We Collect
When you register an account, make deposits or withdrawals, or use services on the xx00 platform, we may collect the following types of personal information.
1.1 Information collected during registration
- Full name
- Email address
- Phone number (when KYC verification is required)
- Date of birth (for player age verification)
- National registration details (during the KYC process)
1.2 Information related to financial transactions
- Deposit / withdrawal records
- Bank or payment service account number (KBZPay, Wave Money, AYA Pay, Bank Transfer)
- Verification codes related to payments
1.3 Technical data related to service usage
- IP address
- Browser and device information
- Date, time, and duration of visits
- Data obtained from cookies and similar tracking technologies
- Gaming history (game type, stake level — non-personal gameplay data)
Purpose of Data Collection
We use your personal information only for specific purposes. The purposes for which it is collected are explained below.
Used for creating your account, verifying your identity, controlling access, and providing platform services.
Used together with SSL encryption to protect against unauthorized access attempts, fraud, and financial risks.
Used to process deposits and withdrawals correctly and to detect irregular financial activity.
Used to resolve your issues accurately through 24/7 Live Chat and email customer support.
Used to run analytics that improve the platform's service quality and make the user experience better.
Used to prevent players under 21 from accessing the platform and to monitor player behavior patterns for responsible gaming.
Cookies and Tracking Technologies
The xx00 website may store small data files called Cookies on your device. Cookies help the service run smoothly and make your browsing experience easier.
Types of Cookies
- Essential Cookies: Required for the platform's core functions (login, security). Removing them may affect the service in various ways.
- Functional Cookies: Remember your preferences (language, format) so you don't have to set them again each time you visit.
- Analytics Cookies: Help us understand how the platform is used and support service improvement.
You can block Cookies through your browser settings, but please note that this may affect some services on the platform.
Data Sharing and Disclosure
xx00 does not sell your personal information to any third-party companies. The situations in which we share data are as follows.
4.1 Service Providers
Payment services (KBZPay, Wave Money, AYA Pay, Bank Transfer) and technology companies that help maintain the platform are service providers with whom we share data. They are required to follow the privacy policies we have set.
4.2 Legal Obligations
Information will be disclosed to relevant authorities only when strictly required by law, and will be limited to what is necessary within that scope.
4.3 Business Structure Changes
In the event of mergers or business transfers, personal information may be transferred. We will work to ensure the protections in this policy continue to apply in such cases.
Data Retention Period
We will retain your personal information only for as long as is needed to provide services and as required by law.
- Account information — for the duration the account is open and until the relevant legal retention period expires after closure
- Financial records — for the period required by law after the transaction is completed
- Cookies — at session end or within 3 months to 1 year, depending on the type of Cookie
- Service usage logs — for the period consistent with platform security requirements
What We Do for Your Personal Data Protection
xx00 has put in place extensive technical security measures to prevent your data from being lost, stolen, or accessed without authorization.
- Data transmission is protected with SSL (Secure Socket Layer) encryption
- Firewall and intrusion detection systems are in place
- Access is restricted to authorized staff only — those who do not need access are not granted it
- Staff attend regular privacy and data protection training
- Data storage servers are secured and undergo regular security audits
Please understand that no data transmission over the internet can be guaranteed 100% secure. While we take every precaution we can, if an unexpected incident occurs we will notify you promptly and take action to resolve it.
Your Rights
As a player on the xx00 platform, you have the following rights regarding your personal data.
Right to Access
You can request to know what personal data we hold about you. We will respond as quickly as possible after receiving your request.
Right to Correction
If you believe any data we hold about you is inaccurate or incomplete, you can request that we correct it.
Right to Deletion
You can request that your personal data be deleted. However, data that is required to be retained under legal obligations cannot be deleted. In such cases, we will explain the reason.
Right to Restriction
In certain situations, you can request that we temporarily restrict how we handle your data — for example, while you are verifying the accuracy of the data.
Right to Object
You can let us know if you object to any specific practices we carry out.
To exercise any of these rights, please email us at [email protected].
Child Protection
The xx00 platform is open to players aged 21+ only. No one under 21 is permitted to use this platform, and we do not intentionally collect personal data from them.
If we become aware that a person under 21 has attempted to access our services, we will immediately delete their data and close their account. You can report such cases to [email protected].
Policy Changes
We may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised, and players will be notified in advance where necessary.
Continuing to use the platform after changes have been made means you accept the updated policy. We recommend saving this page so you can review our policies at any time.
Contact Us
If you have any questions about this Privacy Policy, you can reach xx00 through the following channels.
- Email: [email protected]
- Live Chat: 24/7 Live Chat on the platform (in Burmese)
We are available 24/7 to answer any questions about your personal data.
Personal Data Protection — Questions & Answers
Yes. xx00 uses SSL encryption technology and processes all payments only through the secure digital platforms of KBZPay, Wave Money, AYA Pay, and Bank Transfer providers. We never sell your financial information to any third party.
We only share the stated data with companies that provide services to us (payment service companies, technology companies) and in cases required by law. They must strictly follow our privacy policies. We never sell data to advertising companies or any other third party.
Yes. You can request data deletion by contacting [email protected]. However, data that must be retained by law (such as financial transaction records) cannot be deleted until the legal retention period ends. If such a restriction applies, we will explain it to you.
Blocking certain cookies (essential cookies) may cause login, navigation, and payment functions to not work smoothly. Blocking only functional and analytics cookies will allow you to continue using the platform's core services, but your saved preferences may not be remembered.
Gaming records are handled only to verify account transaction accuracy, prevent fraud, and support responsible gambling. Gaming records are also needed for bonus verification. They are not used for advertising or any unintended purpose.
Yes. If significant changes are made to the Privacy Policy, we will post announcements on the platform and, where necessary, share a notification through your account. The "Last Updated" date on this page will also change, so you can check back any time.